To assist you with your Billing request, Tax Exemption or invoices please contact IBM's Global Customer Support Team via one of the following ways:
(1) Directory of Worldwide contacts: https://www.ibm.com/support/pages/node/6465591
(2) Go to : IBM Support: https://www.ibm.com/support/home/?lnk=fcw and select "Other"
3) Select "Customer Support" Select the appropriate language
4) Double click on your language preference
5) For all countries listed: Select "Contact Us" (see below) to contact IBM Customer Support. There are also options available to view and access your invoices.
Note: There are several avenues to contact IBM Customer Support including phone, email or chat. IBM Customer Support for assistance.