On May 23rd, 2018, all channels with the IRC Chat will be upgraded automatically to our new HTML 5 chat module that was introduced a year ago. The new chat looks identical to the IRC Chat, doesn’t require Flash, is available on web, mobile web, iOS, Android and offers similar moderation capabilities. You can read more about the new chat module here: https://video.ibm.com/blog/streaming-product-updates/live-video-streaming-with-chat-module/
Unfortunately, on this day we are also sunsetting the Social Stream and Twitter tabs.
Customers on paid plans will be able to access our other great interactivity features like Q&A and Polling. Thank you for your support and understanding.