If you are on an active subscription plan you will see the Customer Support phone number in your account dashboard. Phone support is available 24 hours a day, 7 days a week. You can access your account by going here and logging in with your username: here.
Email support is available to Video Streaming, Enterprise Video Streaming, free trial broadcasters and viewers. You can file an email support ticket here: Support Ticket Form. Please provide us with as much information as you can within the support form. The more information we have, the better we can support you.