What happens after I run out of my viewer hours?

If you run out of your viewer hours (VH) that are included in the IBM Video Streaming plan that you purchased, you will be billed for overages appropriately priced for the plan that you chose. It normally takes up to two monthly billing cycles for the overages to be billed. 

 

For subscription signed up in and after January 2024

Silver Plan: U.S. 69¢ per additional VH
Gold Plan: U.S. 37¢ per additional VH
Platinum Plan: U.S. 27¢ per additional VH

For subscription signed up on and after April 3, 2023

Silver Plan: U.S. 65¢ per additional VH
Gold Plan: U.S. 35¢ per additional VH
Platinum Plan: U.S. 25¢ per additional VH

For subscriptions signed up before April 3, 2023

Silver Plan: U.S. 50¢ per additional VH
Gold Plan: U.S. 25¢ per additional VH
Platinum Plan: U.S. 20¢ per additional VH

 

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